One of PediHear
goals is to advance the field of pediatric hearing by offering
educational resources to assist professionals in providing complete
diagnosis and intervention for their infant patients.
Educational
offerings currently include:
Slide presentations
for teaching test procedures
Recommended
test protocols
In-house "training
sessions designed to augment the knowledge our customers have
our our products."
Up-coming
offerings will include:
Voice-over
presentations
Formal courses,
designed to cover the clinical aspects of testing.
Web courses,
which provide distance learning opportunities for medical professionals.
Publications
offered include materials that have been developed by some of
the leaders in the fields that we serve as well as materials developed
by ICS Medical.
Service
and Support
All of our
customers receive unlimited access to technical and operational
assistance from our professional support staff, which includes
audiologists and computer specialists.
You will receive:
On-site installation
On-site training
Advanced training
at our facility
Full hardware
warranty
Software updates
Technical,
operational and interpretation assistance
Discounts
on sponsored courses
After the
first year, you have the option to purchase programs that include:
Software updates
Hardware assurance
including loaned equipment (domestic customers only)
Interpretation
assistance
Special internet
support programs
Discounts
on courses
Our innovative
approach to customer service-support is a part of the products
we sell.
